Bookings

Introduction

Microsoft Bookings makes scheduling and managing appointments a breeze. Bookings incudes a web-based booking calendar that integrates with Outlook to optimize your schedule and gives customers the flexibility to book a time that works best for them. Automated notification emails reduce no-shows and enhance customer satisfaction.

With built in flexibility and ability to customize, Bookings can be designed to fit the needs of many different parts of an organization. See Microsoft's Bookings service overview for more information.

Bookings has three primary components:

  • A public booking page where your customers and clients can schedule appointments with the staff member who should provide the service or run the appointment. This web-based scheduling page can be shared via a direct link, your Facebook page, and even through link embedding within your website.

  • A web app that contains a set of web-based, business-facing pages where Bookings calendar owners and administrators within an organization can define appointment types and details, manage staff schedules and availability, set business hours, and customize how appointments are scheduled. These pages allow for versatility and the ability to customize a Bookings calendar to fit the diverse needs of the person or organization.

  • A business-facing mobile app where Bookings calendar owners and administrators can see all of their appointments, access customer lists and contact information, and make manual bookings on the go.

Self-paced training is available at Microsoft's Getting Started with Bookings page.

Eligibility

Bookings is available to current staff and faculty with A5 licenses. Users who have Bookings licenses will be able to create, configure, and and manage Bookings calendars. Anyone will be able to book and use the public bookings page as a customer with no license required.

Don't know if you have access to Bookings? Sign in to Office 365 and check on your All Apps page.

Video Tutorial for your Microsoft Bookings